UK Newsletter | July-September 2017


By Michel Ramis, EVP Sales & Marketing, FuturMaster


After office opening in Birmingham, FuturMaster UK continues its transformation by developing its local team to offer the highest level of service to its clients. We are pleased to announce that Steve Diggines will be responsible for the UK Consulting team and Richard House will take on the role of Senior Solution Architect. The new team will be focusing on enhancing the business value that FuturMaster delivers to its clients.

At the group level, following a dynamic double-digit growth for twelfth consecutive year in 2016, our teams are focusing on building the future to continue to increase customer service and satisfaction. “2020 Vision” programme, new clients in new sectors, international development, new 8.0 version of software, machine learning pilots, development of FM Cloud Services, entry in the “Financial Times: 1000 Europe’s Fastest Growing Company 2017” ranking…new website and newsletter!

FuturMaster teams stay attentive to its clients’ needs. This is why we will be launching a Customer Satisfaction Survey in autumn as well as a new live webinar programme to inform you on FM key capabilities and benefits. Stay tuned in September for more information!

Customer Communication


FuturMaster is pleased to announce that we are bringing the opportunity to our customer base to discover some of the key capabilities and benefits that the FuturMaster software could bring to your business in the form of “Show’n’Tells” live webinars. The one-hour sessions will highlight key FM topics such as Using Analysers for Reporting, Best Practices in Trade Promotion Management and Optimisation, Financialising your S&OP Processes, Concepts of Integrated Business Planning will be conducted by our experts with opportunity for all of the participants to ask questions throughout.

If there are topics that you would like to be discussed then please send an email to
You will receive an email in the coming weeks with a date for our first session based on the FM Analyser.

Company News


Continuing to expand its international footprint, FuturMaster opened a new office in Birmingham. The recent move took place to allow FuturMaster to leverage the area’s diverse high-technology talent pool.
FuturMaster has also undergone changes in its organisation to offer the highest level of service to its clients.
We are pleased to welcome Steve Diggines as UK Consulting Manager at FuturMaster. Educated at University of Oxford, Steve has spent more than 18 years in the supply chain industry, previously working for international giants such as Deloitte, Atos and Factora.
Richard House will take on the role of Senior Solution Architect and will continue to closely collaborate with clients throughout their projects.
We also would like to wish farewell to David Harkins, Technical Specialist and Ketery Lwoyelo, Senior Consultant who are joining new adventures.
Responsible for UK Consulting Team and the Consulting projects, Steve Diggines comments “Our mission is to support our customers during their journey of transformation and help them achieve tangible results and a rapid return on investment.” He adds “To reach that goal, I would like to leverage UK Consulting team strong expertise and experience but also to help it grow both in terms of size through recruitment and to grow the individuals through personal growth.’’


FuturMaster continues to advance along its 2020 Vision initiative that was launched last year. The new vision stands on three pillars: innovation, acceleration of international development and opening of new offices, and penetration into new business sectors (retail, e-commerce, transport, manufacturing of spare parts, etc.)…
By 2020 our target is to increase our number of employees from 150 today to approximately 250/300 professionals. Today FuturMaster has more than 40 openings to fill in R&D, Consulting, Marketing and Sales across Europe and Asia.
Company’s dynamism has been recognised by its entry in the “Financial Times 1000: Europe’s Fastest Growing Companies 2017“ ranking.


FuturMaster reinforces its position as a leader in the Food & Beverage and Cosmetics industries with new clients within these sectors. The most recent additions to include: Nuxe, market leader in natural cosmetics; Daunat, leader in the sandwich market; Haribo, N°1 confectioner in Europe; Poult Group, leading European private label biscuit manufacturer; and in the UK, TSC Foods, specialist in frozen ready meals.

FuturMaster is also expanding its presence in retail and e-commerce sectors. “Finding themselves faced with the fall in consumption, retailers are looking for planning, allocation, replenishment and forecasting solutions that are more sophisticated than those they currently use, many of which are in-house tools” notes Michel Ramis, EVP Sales & Marketing at FuturMaster. In May this year, FuturMaster signed a deal with Lecasud, the central buying department of Leclerc group (the largest retailer in France). Lecasud’s transformation project includes sales forecasting at store level and allocation and replenishment management. Additionally, FuturMaster has also signed with one of the leading optical e-retailers in the UK.

At the same time, FuturMaster is also developing in new markets such as the seed industry, household appliances, electrical products, packaging and OEM industry. FuturMaster is pleased to welcome, Vilmorin, the 4th largest seed producer in the world and a subsidiary of Limagrain group, Sharp, Ball Corporation and Faiveley Transport to its client portfolio.


FuturMaster continues its international development by strengthening its presence in Northern Europe, United Kingdom and Asia.

Michel Stekelenburg joined FuturMaster as Northern Europe Sales Director and will be looking after developing FuturMaster operations in Northern Europe: the Netherlands, Benelux, Sweden, Norway, Denmark and Finland.

After office opening in Birmingham, FuturMaster UK continues its transformation by developing its local team to offer the highest level of service to its clients. Richard House will take on the role of Senior Solution Architect and will continue to closely collaborate with clients throughout their projects. Steve Diggines will be responsible for the UK Consulting team. An Oxford graduate, Steve has over 18 years of experience in supply chain with major international groups such as Deloitte, Atos and Factora.

With an opening of the new office in Shanghai, FuturMaster was able to strengthen its position in Asia. Three new clients have been signed in the region: Danone Waters China, AkzoNobel Group in Singapore, a leading global paints and performance coatings company and major producer of speciality chemicals, and Chinese e-retailer Heaven Gifts.

Product News


Planned to be released at the end of this year, the new 8.0 version is part of the dynamic project set to improve user experience. At the heart of the new look & feel of the software is the flat design revamp. As a result: the new screen will improve in modernity and user experience.
Among the other developments, the Analyser will become full-web based and will include in-memory technologies to deliver increased performance. The Analyser will also improve collaborative processes within companies through integrated workflows and comment management features.

The new 8.0 version is part of a continuous improvement process to optimise the user experience of FuturMaster’s solutions and reinforce innovation through new technologies and more intelligence.


FuturMaster is taking a close interest in machine learning and how it can help make intelligent decisions in complex demand management issues.
The company has invested since 2016 in R&D initiatives which are already showing promising results.
Building on this early success, FuturMaster will soon move on to the next stage by launching pilot projects in collaboration with customers in France and in the UK.


The FM Cloud Services offer is on the rise among our clients. Scalable, it allows elimination or minimization of up-front IT and infrastructure investments.
Other advantages: FM Cloud Services facilitate adoption of FuturMaster’s solutions and increase user experience and performance. Contact our sales teams for more information and to subscribe to our services!

Customer Business Case


Javier Gomes, Programme Manager S&OP Core at Heineken, presented the group’s business case with FuturMaster solutions during a live webinar end of June.
Watch the recorded webinar to find out about HEINEKEN’s ambitious transformation programme in demand and supply planning, supported by FuturMaster’s solutions. The objectives are to increase sustainability and improve business performance in more than 30 operating companies around the globe.

Meet us



FuturMaster is a Platinum Partner of the Gartner Supply Chain and Executive Conference 2017 in London, U.K..
Come and meet our team of experts as well as listen to our client testimonials from Heineken and L’Oréal on their Demand Planning and S&OP transformations with FuturMaster.
Register and take advantage of the exclusive preferential rate offered to our customers (350 euros off the standard rate).



FuturMaster is participating as a Gold Partner in the VCI Supply Chain Forecasting and Planning Conference 2017 in Shanghai from the 20th to 22nd of September this year.
Come and meet our team of experts as well as listen to one of our key customer testimonial.
Register with us and receive a 20% discount.



FuturMaster will sponsor one of the most important supply chain industry events of the year in the UK – Richmond Forum 2017.

Nick Giuffrida, Sales Director for UK at FuturMaster, will be attending the event this year and taking the one-to-one meetings. If you are interested in discussing critical issues that you are facing, identifying quick fixes to immediate problems or considering longer-term strategies, please send an email to to set up a meeting on-site.



FuturMaster is a key partner of the Supply Chain Event 2017 taking place on the 7th and 8th of November in Paris, France.
Come and listen to our client testimonials on their Demand Planning and S&OP transformations with FuturMaster and meet our team of experts.


Contact Us

FuturMaster - UK
Apex House
Calthorpe Rd
Tel +44 (0)1212 317200